D365 helps keep our production alive
June 08, 2022

D365 helps keep our production alive

Bradley Carpenter | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Manufacturing Execution System (MES)
  • Warehouse Management

Overall Satisfaction with Microsoft Dynamics AX (Dynamics 365 for Finance and Operations), discontinued

D365 is utilized as the backbone of the business. We run all of our production, Customer Service, Quality System, warehouse management and Finance through the system. It allows us to see the overall picture of work to produce, work in progress and inventory status. Tracking of customer information and orders is easily accessible. Also, data analysis through embedded Power Bi reports makes tracking current capacity and financial information easily accessible and readable.
  • User setup is easy when tied to an Azure AD.
  • Task recordings create wonderful training tools for new hires.
  • Integrated Power Bi reports fit seamlessly into the environment.
  • Out of the box Data Entities are easy to connect to.
  • End user tasks are pretty straightforward.
  • Integrations for not included functionality can be expensive.
  • Sorting and searching Work Orders for starting and tracking can be cumbersome.
  • Error Reporting on transactions is awful and requires development to be of any use.
  • Speed can be inconsistent.
  • Cost.
  • The switch from AX on Prem to D365 F&O cloud has been costly.
  • ROI has not been realized yet and maintenance costs have whittled away at the budget.
  • Other projects are shelved until we get the system fully tuned to our business.
  • As we get scheduling up and running it will greatly improve production time accuracy.

Do you think Microsoft Dynamics AX, discontinued delivers good value for the price?

Not sure

Are you happy with Microsoft Dynamics AX, discontinued's feature set?

Yes

Did Microsoft Dynamics AX, discontinued live up to sales and marketing promises?

Yes

Did implementation of Microsoft Dynamics AX, discontinued go as expected?

Yes

Would you buy Microsoft Dynamics AX, discontinued again?

Yes

Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
Due to its cost I am not sure a company much smaller than us, 200+ employees, would be cost-effective. The user costs combined with break fix problems on top of tweaking the system to work for "YOU" are no small sum. It really does require development to make it work for each company. However, for larger companies, its integration with other MS products makes it very attractive.

Microsoft Dynamics AX, discontinued Feature Ratings

Accounts payable
7
Accounts receivable
7
Global Financial Support
Not Rated
Primary and Secondary Ledgers
Not Rated
Journals and Reconciliations
7
Configurable Accounting
Not Rated
Standardized Processes
Not Rated
Billing Management
Not Rated
Cash and Asset Management
8
Travel & Expense Management
Not Rated
Budgetary Control & Encumbrance Accounting
Not Rated
Period Close
Not Rated
Inventory tracking
8
Automatic reordering
Not Rated
Location management
9
Pricing
Not Rated
Order entry
9
Credit card processing
3
Cost of goods sold
Not Rated
Order Orchestration
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Dashboards
9
Standard reports
7
Custom reports
9
API for custom integration
5
Plug-ins
Not Rated
Role-based user permissions
7
Single sign-on capability
5
Award Lifecycle Management
Not Rated
Budgeting and Forecasting
Not Rated
Project Costing
Not Rated
Cost Capture
Not Rated
Capital Project Management
Not Rated
Customer Contract Compliance
Not Rated
Project Revenue Recognition
Not Rated
Project Planning and Scheduling
Not Rated
Task Insight for Project Managers
Not Rated
Project Mobile Functionality
Not Rated
Definable Resource Pools
Not Rated
Not Rated
Bids Analyzed and Compared
Not Rated
Contract Authoring
Not Rated
Contract Repository
Not Rated
Requisitions-to-Purchase Orders Integrated
Not Rated
Supplier Management
Not Rated
Risk Repository
Not Rated
Control Management
Not Rated
Control Efficiency Assessments
Not Rated
Issue Detection
Not Rated
Remediation and Certification
Not Rated
Transportation Planning and Optimization
8
Transportation Execution Management
8
Trade and Customs Management
Not Rated
Fulfillment Management
8
Warehouse Workforce Management
10
Production Process Design
9
Production Management
8
Configuration Management
7
Work Execution
8
Manufacturing Costs
9
Not Rated
Forecasting
Not Rated
Inventory Planning
Not Rated
Performance Monitoring
Not Rated
Proposal Management
Not Rated
Product Master Data Management
Not Rated