One identity (aka Microsoft Entra ID)
August 30, 2023

One identity (aka Microsoft Entra ID)

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Entra ID

We use Microsoft Entra ID for our users when accessing company applications and services and it allows seamless SSO authentication. We've also incorporated authentication with several Software as a Service (SaaS) applications, providing a centralized approach to identity management. We have also implemented multi-factor authentication using Microsoft Entra ID.

Pros

  • Multi-factor authentication integration
  • Active Directory federation services works very well with on-prem AD
  • Integrated very well with other Microsoft tools (Office 365, Outlook, SharePoint, etc.)

Cons

  • Organization of the homepage/portal seems to change a lot
  • Security reporting could be setup to be more intuitive
  • The application proxy setup can be easier to setup and understand
  • It has made our collaboration tools much easier to implement.
  • The cost of Microsoft Entra ID isn't cheap and there isn't much that can be changed.
  • It has provided better security throughout the organization.
We have a hybrid deployment. We have been migrating everything we can to the cloud, but are not completely off prem yet. Some of our holdups are shared mailboxes and SharePoint migrations.
We do use Microsoft Entra ID to secure various applications when possible. This is our preferred setup.
We have a few software vendors that allow us to setup SSO with SAML for authentication into their applications. We also have some internal applications (manage engine being one) that also use Microsoft Entra ID for authentication.
The user experience has been great. There were a few growing pains during the implementation, but now everyone enjoys using it and the benefits overshadow the initial headaches.

Do you think Microsoft Entra ID delivers good value for the price?

Yes

Are you happy with Microsoft Entra ID's feature set?

Yes

Did Microsoft Entra ID live up to sales and marketing promises?

Yes

Did implementation of Microsoft Entra ID go as expected?

Yes

Would you buy Microsoft Entra ID again?

Yes

Setting up MFA has been one of the best things we implemented throughout our organization, and it used with numerous applications.
We also use the federation services a tremendous amount to synchronize with our on-prem environment.

Some of the application proxy setups don't work very well with some of our internal applications and information to help troubleshoot is difficult to find.

Microsoft Entra ID Feature Ratings

ID-Management Access Control
8
ID Management Single-Sign On (SSO)
8
Multi-Factor Authentication
10
Account Provisioning and De-provisioning
9
ID Risk Management
9

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