Visio for Process and System modelling
October 01, 2018
Visio for Process and System modelling
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Microsoft Visio
Business process and System flow documentation. Visio is used in both IT/business operations and across the organization.
- It helps us understand how business processes are integrated across departments.
- It helps IT understand how the system is designed to support the business process and also to understand the flow of events.
- It is also being used as a tool in training users
- Process flow documentation to explain the steps involved in getting a sale completed, or getting a customer service issue triaged.
- Training materials to visually present the process and system flows
- Status reporting, project management and technical architecture diagrams are done in Visio
- Complex flows drawn using Visio are not legible on presentations and hard to follow
- Some controls are hard to find although there is search capability available
- Visio crashes often, especially the 365 version
- Status reporting and project management is easier increasing operational efficiency within the department
- Training support
Very well as it has much more broader features