Item: Mimecast Advanced Email Security
Rating: 5
Author: Tony Laurenzana

Use Cases and Deployment Scope

We used Mimecast for all of our incoming and outgoing email filtering. Mimecast helped deal with a lot of spam. It also handled our outgoing email encryption. It also helped with VIP impersonation protection. We were customers for a little over five years. We out-grew the platform as our security needs increased.

Pros and Cons

Spam Filtering.
Impersonation Protection.
On-hold Queue.
Outbound Encryption.
Granular Email Views.

BEC Detection.
Slow, messy UI.
Process for trusting emails is confusing.
Creating blocklists is all or nothing.

Return on Investment

Gave us substantially more protection than we did without.
Gave users the flexibility to manage their own block lists, allowing our help desk staff to focus on other tasks.
Increased ease with visibility into emails that have hit inboxes.
Ability to block emails and domains fairly easily, saving time.

Usability

The UI went through an update in 2023, but it is still a pain to navigate. It is slow, sluggish, and sometimes kicks us out while performing tasks. Even with everything being in one dashboard, it felt like traversing numerous sites to get to certain settings. The ability to favorite certain admin menu items was extremely beneficial, however. It did allow navigating a little faster.

Ease of Integration

Mimecast did a good job integrating with Microsoft 365. It was fairly simple.

Impact

n/a

Mimecast gave us what we didn't really have before. Advanced protection. We were using an on-prem Barracuda spam filter. This was light years ahead of that.

Alternatives Considered

Barracuda Email Security Gateway

Mimecast offers a lot more features than the old Barracuda gateway. It is all cloud-based as well. Being able to access it from anywhere is a plus right out of the gate. The Barracuda basically just did spam filtering. There was nothing in terms of archiving, list management, etc. VIP and impersonation protection was very good.

Key Insights

Do you think Mimecast Advanced Email Security delivers good value for the price?

Not sure

Are you happy with Mimecast Advanced Email Security's feature set?

Did Mimecast Advanced Email Security live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mimecast Advanced Email Security go as expected?

Yes

Would you buy Mimecast Advanced Email Security again?

Likelihood to Recommend

Mimecast is good when you are needing a basic email security platform. It does some basic things really well, but when you start hitting some advanced needs, it lacks. Mimecast does not do a good job with BEC detection. Mimecast does spam filtering alright, but it could be much better. It really doesn't care about gmail or other external addresses. It doesn't check for age of accounts, etc.

Mimecast - Good Email Security for Small Business.

Overall Satisfaction with Mimecast Advanced Email Security