Mimecast Awareness Training in Financial Services
April 01, 2025

Mimecast Awareness Training in Financial Services

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Engage Awareness Training

We are using Mimecast Awareness Training for company-wide compliance for cybersecurity education and phishing tests on a monthly basis for a headcount of around 300 employees. It serves to fulfill cyber insurance requirements and to mitigate internal user information security risks to avoid serious breaches and reputational damage to the organization.

Pros

  • Entertaining content
  • Customer success
  • Phishing template

Cons

  • User experience
  • User interface
  • Email scheduling
  • Sentiment analysis
  • Department statistics
  • Phishing simulation is realistic
Yes, we have been able to reduce general cybersecurity risk across our organization with this product. The more frequent training allows for tracking behaviour more accurately over time, and keeps the topic top of mind of end-users. We have more people reporting phishing emails and double-checking suspicious emails with colleagues.
Mimecast Awareness Training's use of humor makes the content is more engaging and memorable. The recurring characters allow the concepts of human error and sound judgment to be absorbed more deeply, and generates positive conversation around the office - many even say they look forward to completing the training every month
Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals together, let alone manage if the directory integration is not used.

Do you think Mimecast Engage Awareness Training delivers good value for the price?

Yes

Are you happy with Mimecast Engage Awareness Training's feature set?

Yes

Did Mimecast Engage Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Mimecast Engage Awareness Training go as expected?

No

Would you buy Mimecast Engage Awareness Training again?

Yes

The product is appropriate for companies that are embedded in a Microsoft environment, and good for businesses of all sizes.It can also be used on either a Mac or Windows environment since the training is cloud-based and accessed through the web. The links are also tailored to each individual.

Mimecast Engage Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
7
Industry-Specific Security Training
3
Individualized Security Training Plans
8
Phishing Simulations
10
Security Reporting
6
Integration with Security Tech Stack
7
Single sign-on capability
9

Using Mimecast Engage Awareness Training

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