Does the job
January 16, 2025

Does the job

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Awareness Training

We use Mimecast Awareness Training in a targeted manner, choosing topics relevant to what we've been seeing as issues at the time. The videos are entertaining and encourage end-users to learn about safer use of IT systems. The videos enforce the messaging we provide staff and helps limit the number and/or severity of cyber security incidences. We have seen an improvement from users in their knowledge and time spent from IT staff educating and dealing with security matters.

Pros

  • It provides relatable situations in a humourous and entertaining manner
  • It provides a wide range of topics and scenarios
  • Users can easily access the platform and test their knowledge
  • It gives us great tools to capture which users are doing well and the ones needing more attention and safeguarding

Cons

  • Sometimes the answers are not quite right
  • At times, I think the content could be a little more complex
  • More localised content would be greatly accepted - Optus and Medibank breaches for instance
  • It helps provide IT we context when explaining security concepts
  • Has helped save IT time
  • Provides us with insights into user behaviour and learning opportunities
  • Helps us with our cyber security insurance
Yes, we have seen users improve their attitude and behaviour towards cyber security. In other instances, it has empowered staff to help their colleagues.
We don't have tech savvy users, so to be able to deliver content in a funny and easy to consume style suits our staff
Mimecast was the one and only product we looked at in great detail and we are happy with it.

Do you think Mimecast Engage Awareness Training delivers good value for the price?

Yes

Are you happy with Mimecast Engage Awareness Training's feature set?

Yes

Did Mimecast Engage Awareness Training live up to sales and marketing promises?

Yes

Did implementation of Mimecast Engage Awareness Training go as expected?

Yes

Would you buy Mimecast Engage Awareness Training again?

Yes

Microsoft 365, BlackBerry Protect (CylancePROTECT), BlackBerry Optics (CylanceOPTICS), Rapid7 InsightIDR
I think our userbased isn't very tech savvy and aren't very interested in IT. These videos suit this audience well and makes life easier for IT to lean on Mimecast

Mimecast Engage Awareness Training Feature Ratings

Training Content Library
7
Multilingual Training Content
Not Rated
Industry-Specific Security Training
3
Individualized Security Training Plans
6
Phishing Simulations
7
Security Reporting
8
Integration with Security Tech Stack
Not Rated
Single sign-on capability
9

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