Does the job
January 16, 2025
Does the job

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mimecast Awareness Training
We use Mimecast Awareness Training in a targeted manner, choosing topics relevant to what we've been seeing as issues at the time. The videos are entertaining and encourage end-users to learn about safer use of IT systems. The videos enforce the messaging we provide staff and helps limit the number and/or severity of cyber security incidences. We have seen an improvement from users in their knowledge and time spent from IT staff educating and dealing with security matters.
Pros
- It provides relatable situations in a humourous and entertaining manner
- It provides a wide range of topics and scenarios
- Users can easily access the platform and test their knowledge
- It gives us great tools to capture which users are doing well and the ones needing more attention and safeguarding
Cons
- Sometimes the answers are not quite right
- At times, I think the content could be a little more complex
- More localised content would be greatly accepted - Optus and Medibank breaches for instance
- It helps provide IT we context when explaining security concepts
- Has helped save IT time
- Provides us with insights into user behaviour and learning opportunities
- Helps us with our cyber security insurance
Yes, we have seen users improve their attitude and behaviour towards cyber security. In other instances, it has empowered staff to help their colleagues.
We don't have tech savvy users, so to be able to deliver content in a funny and easy to consume style suits our staff
- Mimecast Awareness Training and Mimecast Advanced Email Security
Mimecast was the one and only product we looked at in great detail and we are happy with it.
Do you think Mimecast Engage Awareness Training delivers good value for the price?
Yes
Are you happy with Mimecast Engage Awareness Training's feature set?
Yes
Did Mimecast Engage Awareness Training live up to sales and marketing promises?
Yes
Did implementation of Mimecast Engage Awareness Training go as expected?
Yes
Would you buy Mimecast Engage Awareness Training again?
Yes
Comments
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