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MINDBODY - As told by an app user
March 09, 2020

MINDBODY - As told by an app user

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with MINDBODY

MINDBODY was only used by myself as an app user for a local gym in Phuket, Thailand. The app was able to solve the issue of booking classes for Muay Thai fighting, along with CrossFit classes and a top-tier gym (Alpha) in the area. Again, I was an app user of this.
  • MINDBODY has a streamlined onboarding that made it very easy to sign up and take the desired action (signup for a class) in only a few clicks.
  • The app had an extremely clean UI that made for a streamlined UX that allowed me to book classes in a few seconds.
  • If I forgot to book the class (30 mins before the class starting), then I was able to 1-click call the location and speak to a team member.
  • From a user perspective, the app was a bit slow in terms of loading.
  • I had to reset my password once, and the email went to my spam folder - not ideal.
  • Has made booking Muay Thai classes 10x easier!
  • It has made contacting gyms much easier with their easy to access phone numbers and directions to locations.
Overall, MINDBODY did a solid job of what I needed it for - booking classes (end-user perspective). Their clean UI/UX made it simple to signup, find a gym, and book a class in a matter of minutes. From an app user viewpoint, recommend more gyms to use MINDBODY.

Do you think MINDBODY delivers good value for the price?

Not sure

Are you happy with MINDBODY's feature set?

Yes

Did MINDBODY live up to sales and marketing promises?

Yes

Did implementation of MINDBODY go as expected?

I wasn't involved with the implementation phase

Would you buy MINDBODY again?

Yes

MINDBODY is well suited for an app user that is looking to book a class online as they are on their way to the class. Additionally, if someone is looking for classes, there are plenty of options and contact resources on the app to find a course that is suitable for your needs.