Loyal user for 8 years
Overall Satisfaction with Mindbody
I have a small yoga studio business. Mindbody online is the software program that I use to log attendance, make purchases, and do payroll. I like the reporting section for bookkeeping purchases. I have had this software for eight years. At that time, I have trialed Wellness Living and Thryv. Mindbody is the only one that meets my needs.
Pros
- Dominant market share of apps
- Live customer support
- Longevity in the market
- Reputation
Cons
- Very expensive
- Long-winded ways of navigating system
- Conference costs are super expensive
- New clients from app search
- Customer support
- Points programs
- Thryv and WellnessLiving
Mindbody is better all the way around. It has live customer support, a dominant market share, and its easier to use than other software.
Do you think Mindbody delivers good value for the price?
No
Are you happy with Mindbody's feature set?
Yes
Did Mindbody live up to sales and marketing promises?
No
Did implementation of Mindbody go as expected?
Yes
Would you buy Mindbody again?
Yes
Comments
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