A very comprehensive software
July 05, 2024

A very comprehensive software

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mindbody

As a spa and clinic focused business Mindbody is the main scheduling, point of sale, and CRM for the business. We use the appointment, classes, memberships, products, and workshops portions of the platform. All client payments are collected through the system and staff also use the system for clocking in and payroll tracking.

Pros

  • Appointments
  • Classes
  • Membership
  • Point of sale

Cons

  • Permissions
  • Accounting reports
  • Insurance information/handling
  • Online scheduling
  • Integration with other programs
  • Flexible Membership options
Mindbody is a very flexible system. There are many ways to set things up to suit your needs. So long as you can learn the way that Mindbody looks at specific items. You can easily navigate around the system and use it to your advantage. It does take some time to wrap your head around the system but once you do it’s very easy to use

Do you think Mindbody delivers good value for the price?

Yes

Are you happy with Mindbody's feature set?

Yes

Did Mindbody live up to sales and marketing promises?

Yes

Did implementation of Mindbody go as expected?

Yes

Would you buy Mindbody again?

Yes

Mindbody is a very comprehensive system. It has developed over the years to include so many things there are few other systems that can operate a complex business like ours. It of course has room to improve but I believe that it is currently the best tool available to serve our business (spa & clinic)

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