A must-have for an IT team!
April 20, 2022

A must-have for an IT team!

Sarah Urbani | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • 6905 IP Phone

Overall Satisfaction with Mitel 6900 IP Series

Everyone at the company uses this phone. This including our clients, teachers and our entire IT team.
It is an essential feature for making and answering calls
  • Make calls
  • Receive calls
  • Check vm
  • Easy setup
  • Can be confusing for non tech users
  • Better charging
  • Shorter charge
  • Status of who's on calls
  • Status of breaks
  • Call history
  • VM features
  • Web interface
  • It makes calling users simple
  • Helps keep a fair rotation for incoming calls
  • Good for team to see who's on calls.or breaks
Used to use the old ones without the touch screen or wireless headset, this make it much easier to navigate and talk on the phone

Do you think Mitel 6900 IP Series delivers good value for the price?

Yes

Are you happy with Mitel 6900 IP Series's feature set?

Yes

Did Mitel 6900 IP Series live up to sales and marketing promises?

Yes

Did implementation of Mitel 6900 IP Series go as expected?

Yes

Would you buy Mitel 6900 IP Series again?

Yes

It's very easy to use, the new version with the touch screen is absolutely outstanding. It's easy to set up and provide login instructions for everyone who uses it as well..

Using Mitel 6900 IP Series

200 - The IT team uses it for calls, helpdesk incoming calls, out clients use it, or boses, HR etc
It's essential for our team
5 - Make sure new employees have a simple set up instruction or provide walk through with setting it up. Also troubleshooting if something is. Or working
  • Helpdesk
  • IT team
  • Employees
  • Work from home use
  • Connect to server/network
  • Internal use
  • More work from home employees
  • Easy distribution and setup
  • Easy instructions
It's just a wonderful phone system. It's insanely helpful and easy to set up queues, groups etc