Item: monday sales CRM
Rating: 10
Author: Raymond Hawkins

Use Cases and Deployment Scope

We have all of our project management on monday.com, and being able to use it for sales also has worked very well. It is simpler to use than other systems we've used and is more easily flexible. Often easy-to-use products don't offer much flexibility to use the way that makes sense for your company. At the same time, often very flexible products are a large amount of work to set up the way you want and are overly complex. monday.com does an incredibly good job of offering you sensibly, easy-to-use setups to start from while still giving you the flexibility to change things as needed.

Pros and Cons

Ease of use
Easy customization
Fast
Simple
Same system for many different functions

They have a lot of automations already, but adding even more would be nice.

Return on Investment

Efficient collaboration

Key Insights

Do you think monday sales CRM delivers good value for the price?

Yes

Are you happy with monday sales CRM's feature set?

Yes

Did monday sales CRM live up to sales and marketing promises?

Yes

Did implementation of monday sales CRM go as expected?

Yes

Would you buy monday sales CRM again?

Yes

Other Software Used

monday.com

Usability

Monday Sales CRM is extremely easy to use. They offer great setups out of the gate while also making it easy to customize. It is easy to understand and fast. Everything shares simple features which makes it very easy to grasp what's going on, but those features are very powerful.

Support Rating

I have not had many issues as it's a very stable system. Whenever I've had an issue or question, they've been very fast to get back to me and offer solutions or dig into potential bugs. They've been very responsive. They also have a very accurate status page that keeps me updated if anything is going on.

Likelihood to Recommend

I think Monday sales CRM is very well suited for teams that want a simple, easy-to-use system that is also flexible. It is very visually pleasing to look at while also offering an incredible amount of functionality. It is also a great option if you also need to track other projects and tasks.

Excellent Sales CRM & Project Management tool!

Overall Satisfaction with monday sales CRM