Motivation!!
July 17, 2024

Motivation!!

Missy Jackson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We use Motive to track our fleet of 65 trucks and it's one of the best systems I have utilized in this field! I love the coaching aspect and that drivers can communicate with me through the app. It's improved safety scores, productivity and morale! The only complaint is that it needs a boost in the wi-fi!! We purchase tablets for the trucks and many of our drivers are not tech savvy enough to maintain a hotspot from their phones. Their included wi-fi runs out very fast and then they cannot properly view their safety event videos. However, using the Motive ELDs helps us stay compliant and on track!

Pros

  • Log edits
  • real time tracking
  • very user friendly
  • customer service is excellent

Cons

  • wi-fi boost
  • custom reports needed
  • I am often having to remind drivers how to sign in properly, remind them how to review events and how to accept edits.
  • keeping the drivers within compliance of HOS rules
  • keep track of safety
  • track fuel for Quarterly IFTA
The customer service is 24/7 and it's easy to contact and resolve issues quickly.
Motive is used as the system to keep my company drivers within compliance with HOS. It also assists my company with tracking fuel and maintenance.
As previously said, Motive allows our dispatch to keep continuous eyes on our drivers. We are notified of their driving condition. The ease of use for mileage gathering and routes taken help our team use their time to focus on other areas of need.

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Motive go as expected?

I wasn't involved with the implementation phase

Would you buy Motive again?

Yes

When a driver has had a collision or an "event" of some sort, we are able to request video and it's provided pretty quickly.
We have been able to see things that we normally would not be able to, if not for Motive cameras and their ability to catch real time events.

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