Motive is reliable and has a decent amount of features I need for the company
July 18, 2025

Motive is reliable and has a decent amount of features I need for the company

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We use Motive to track trucks, provide customers with ETA's, and provide safety insights for all of our drivers. Monitor trucks' maintenance status, assist drivers in proper log keeping. Maintain time logs for job billing, and keep track of employee hours. We also use Motive to keep digital truck files with VIN numbers and license plate information.

Pros

  • presents driver logs and a viewer friendly way
  • allows drivers to report problems quickly
  • provides messaging to reach all drivers with information

Cons

  • tracking can sometimes be spotty
  • some days history for trucks wont show up right away
  • better notifications for driving events
  • sometimes the driving score for drives does reflect well for the amount they drive
  • some violations for safety are flagged when they don't need to be
  • we have a hard time making sure drivers use it to the best of its capabilities
Motive has helped by showing how our drivers drive and what reoccurring issues they face. such as close following and the few stop sign violations. we are also able to make plans for strategic plans of actions that multiple drivers face. using reports to track trends and accept feedback from it.
For the most part Motive is readily available when i need it with almost no downtime for the app itself but there is some what of an issue with the drivers disconnecting from the trucks depending on where they are and im not sure if that entirely motives fault or not

Do you think Motive delivers good value for the price?

Yes

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

Yes

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

we utilize the dash camera system for Motive in each of our trucks as well as keeping tabs on maintenance schedules for trucks. It also works well with having documentations for jobs and keeping the drivers times tracked but it isn't as appropriate with finding trucks exact location if drivers are in certain areas

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