PLEASE BRING BACK PAPER LOG BOOKS!
December 05, 2023

PLEASE BRING BACK PAPER LOG BOOKS!

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Motive

We switched to Motive when the state requirements were updated to necessitate digital log books for our big truck drivers. Unfortunately, none of our drivers are full time drivers and this leads to a lot of confusion and forgetting to update these digital logbooks. If the state would let us return to paper logs we would, and everyone here would be far less stressed when we do have to drive the big trucks.
  • They have a good install team
  • In my opinion, the app can be confusing to drivers, I am often having to remind them how to sign in properly, and to be honest I do not know if I am instructing them right.
  • I think it is weird that filling out a pre-inspection report does not connect the phone to the appropriate truck automatically.
  • Personally, I do not care for the need to sign logs for days where you did not drive, I sign more of those than actual driver reports.
  • By using this product we abide by state requirements. (No fines)
  • Since installing this product in our trucks we have had HIGHER driver turnover, although I am not sure this is linked to the product.
  • The president of the company believes the product is draining the truck batteries when the vehicles are not in use.
I would dispute the "Ease of use" as mentioned above our drivers have a very difficult time with the electronic logs now required by law.

Do you think Motive delivers good value for the price?

Not sure

Are you happy with Motive's feature set?

Yes

Did Motive live up to sales and marketing promises?

No

Did implementation of Motive go as expected?

Yes

Would you buy Motive again?

Yes

The only scenario I can think of where I would recommend this product is if the individual I was speaking with had big trucks and needed digital log books per state regulations. I ranked this so low because I do not have any associates that are in need of such a product.