Overall Satisfaction with Mouseflow
It is being used across the organization to gain insights into customer behavior, garner feedback, and thereby inform future product development/updates.
- Easy initial configuration
- Easy to set up heatmaps
- Responsive customer service team
- Feedback module doesn't work as intended with trigger behavior
- Easier way to group filters and save segments
- Heatmaps
- Session recordings
- Helps provide behavioral insights for our customer experience team
- Helps to inform product iteration and identifying UX constraints/pain points
- Improve conversion through user flow optimization
Do you think Mouseflow delivers good value for the price?
Yes
Are you happy with Mouseflow's feature set?
Yes
Did Mouseflow live up to sales and marketing promises?
Yes
Did implementation of Mouseflow go as expected?
Yes
Would you buy Mouseflow again?
Yes