Mouseflow - great choice for early stage tech companies
October 12, 2021

Mouseflow - great choice for early stage tech companies

Ryan Gogats | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mouseflow

It is being used across the organization to gain insights into customer behavior, garner feedback, and thereby inform future product development/updates.
  • Easy initial configuration
  • Easy to set up heatmaps
  • Responsive customer service team
  • Feedback module doesn't work as intended with trigger behavior
  • Easier way to group filters and save segments
  • Heatmaps
  • Session recordings
  • Helps provide behavioral insights for our customer experience team
  • Helps to inform product iteration and identifying UX constraints/pain points
  • Improve conversion through user flow optimization

Do you think Mouseflow delivers good value for the price?

Yes

Are you happy with Mouseflow's feature set?

Yes

Did Mouseflow live up to sales and marketing promises?

Yes

Did implementation of Mouseflow go as expected?

Yes

Would you buy Mouseflow again?

Yes

For companies who want to dig more granularly through the data, and who don't have as much overhead capacity for ongoing maintenance, Mouseflow couuld be a great solution.