Works well for us as a news feed

SharePoint is very complex. This makes usability somewhat difficult from an IT perspective. An IT generalist will be able to pick it up and run with basic tasks. More customized functions would require significant specialized training and therefore limit what a standard user would be able to achieve. From an end user perspective, it's pretty straightforward to use.

I've only had to call in to support on one occasion but they were able to work though our issue and find a solution that did fully resolve the issue in a timely manner. I can't always say the same about support from other companies so it was a refreshing change to have support that did help.

It works well for us as a news feed. Having the ability to post new blog posts and staff comments on the articles posted. This allows remote sites to connect and brings everyone together in a sense. For us being a small shop, it is difficult to take full advantage of all SharePoint has to offer. There is a lot of advanced configuration available but it requires a high degree of specialized knowledge to take advantage of.