We love it.
March 15, 2022

We love it.

jon hapeman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with MSP360 Managed Backup

I'm a small MSP with 30 or so clients. We needed an alternative to Ahsay and eventually found Cloudberry, which is now MSP360. Since switching to them, everything has been great. The software just works. Updates always have new and better features. The price is perfect. My only complaint is that the backup software doesn't send an alert if it is uninstalled. After the software is uninstalled, the backup log will register one less backup. That is the only way to tell. This doesn't perfectly fit our compliance model, but it's not grounds to switch products.

Pros

  • Data deduplication
  • System images
  • MSSQL

Cons

  • Report when agent is removed/uninstalled
  • Reliability
  • Positive experience. Easy add to your stack.
Cost and reliability

Do you think MSP360 Backup delivers good value for the price?

Yes

Are you happy with MSP360 Backup's feature set?

Yes

Did MSP360 Backup live up to sales and marketing promises?

Yes

Did implementation of MSP360 Backup go as expected?

Yes

Would you buy MSP360 Backup again?

Yes

We don't talk about anything customer specific online. This software is good for almost any environment, though.

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