MSP360 Managed Backup: The Go-To Tool For MSPs Serving Small Businesses
March 09, 2022

MSP360 Managed Backup: The Go-To Tool For MSPs Serving Small Businesses

Fernando Lisboa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with MSP360 Managed Backup

The MSP360 Backup is the go-to tool for Managed Services Providers in the IT world of small and medium-size companies because it is cost-effective, simple to implement, and covers the top customer's needs and wants. Also, it has a very comprehensive list of backup plans and options, making it easy to cover the most common scenarios in our market space.
  • Easy restore
  • Easy to use interface
  • Cost effective
  • Message errors are hard to understand
  • Should add a general interface to manage all accounts, not a specific interface for every account.
  • The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices.
  • Price
  • Ease of use
  • Wasabi partnership
  • Have been able to offer a cost effective backup to two thirds of our customer base
  • Lack of major problems / glitches
  • Low maintenance
MSP360 is good enough at a much lower price point, besides being easier to implement and use.

Do you think MSP360 Managed Backup delivers good value for the price?

Yes

Are you happy with MSP360 Managed Backup's feature set?

Yes

Did MSP360 Managed Backup live up to sales and marketing promises?

Yes

Did implementation of MSP360 Managed Backup go as expected?

Yes

Would you buy MSP360 Managed Backup again?

Yes

MSP360 Managed Backup is great for small and medium-sized companies and where there is no need to save/backup different types of databases.