Good Product Quick Support
October 23, 2025

Good Product Quick Support

David Gruber | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with NAKIVO Backup & Replication

Works for years without any problem. It's easy to install, easy to use, with reliable and fast-reacting support also available for remote sessions. It is great for our structure, where the backup storage is directly connected to a single server and not in the same network as our virtualisation machines.

Pros

  • Backup VM
  • Replicating backups to foreign site
  • Restoring VMs and files

Cons

  • Make it easier to restore single files from VMs
  • Performance of replication
  • Managing issues with errors at transporters
  • Better solution
  • Cheaper solution
  • Working reliable
Because the web GUI ist reachable from every device in out network and you can quickly check the system between two tasks. Adding and planning sources, targets and jobs is completely logical very easy to understand. You don't need to set-up IIS or other web servers to use the interface. Contacting the support team can be done easily within the interface.
Veeam and Commvault are not affordable and not even better than NAKIVO Backup & Replication. Hornet is great, but doesn't support backups via a proxy transporter. The target storage has to be reached directly from Hyper-V host. NAKIVO Backup & Replication does support this and works like a charm - it is easy to use over all.

Do you think NAKIVO Backup & Replication delivers good value for the price?

Yes

Are you happy with NAKIVO Backup & Replication's feature set?

Yes

Did NAKIVO Backup & Replication live up to sales and marketing promises?

Yes

Did implementation of NAKIVO Backup & Replication go as expected?

Yes

Would you buy NAKIVO Backup & Replication again?

Yes

The price is great overall. It is easy to use and manage. In fact, you don't have to look for it all the time because when set up, it is working reliably. When adding new machines to our Hyper-V Failover Cluster, NAKIVO Backup & Replication adds them for itself to the next backup cycle.

NAKIVO Backup & Replication Feature Ratings

Enterprise Backup
9.5
Continuous data protection
10
Replication
9
Operational reporting and analytics
10
Multi-location capabilities
9
Data Center Backup ()
Not Rated

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