Easy step by step guides for any product or feature tour
November 19, 2025

Easy step by step guides for any product or feature tour

Sarah Ager | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Navattic

Our marketing team uses Navattic to help with Product Tours or Feature Tours. It's like an easy quick guide vs having to share a support doc with a a customer or prospect. It shows how easy it is to do something vs having to read a heavy dev doc. Definitely gets more positive feedback from customers that are visual learners that need a quick "How To" video

Pros

  • Personalized paths based on what you're looking for in the tour
  • Checklists for self guided onboarding
  • Easy to edit copy and customize modal sizes
  • Easy to upload images
  • AI Summarized/Assisted guides that save time

Cons

  • Although I like the AI summarizations that highlight and add text in the proper steps, it still needs a human to review
  • Some features are hidden within another click like the next/back button or the beacons/highlights. Popular features shouldn't require too many additional clicks to get to.
  • Helped increase user adoption across our B2B products
  • Improved GTM teams knowledge in our products/features - great enablement tool
  • Good for conference demo booths
  • Great for self onboarding checklists and steps
There are some features I need but they're hidden within other features. It's like 1-2 clicks within a feature so there could be some UI/UX improvements on that end. It should be easy to access the beacons, highlights, dark background, etc. without having to scroll down.
Userflow is nice because it's already within the platform and customers don't have to leave the current tool they're in. Example, if I'm logging into my back i can see a modal popup there and click through the guide. However, with Navattic it opens a new tab for me outside of my current instance. We still like Navattic because we can use them in a variety of places like embedding it on a web page, or in a Userflow feature update, or in a support doc.

Do you think Navattic delivers good value for the price?

Not sure

Are you happy with Navattic's feature set?

Yes

Did Navattic live up to sales and marketing promises?

Yes

Did implementation of Navattic go as expected?

I wasn't involved with the implementation phase

Would you buy Navattic again?

Yes

Great for post follow up demos, tours, pitches. Can also help be a good substitute instead of free trials because customers can click and follow various platform guides you create. Sales and CSMs share these out often especially for sharing new feature updates.

Navattic Feature Ratings

10.0
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
10.0
Drag & Drop editing
10
Branding customization
10
Different question types
10
Conditional logic paths
10
Form templates
10
Custom code
Not Rated
Web embedding
10
Mobile responsiveness
10
Date picker
Not Rated
File upload
10
Dynamic content
10
4.0
Drop-off analytics
Not Rated
KPI analytics
Not Rated
A/B tests
4
Not Rated
Integrations with advertising platforms
Not Rated
Integrations with CRMs
Not Rated
Integrations with data storage tools
Not Rated
Integrations with lead automation tools
Not Rated

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