TrustRadius Insights
Intuitiveness: Users find Userflow to be very easy to use, with an extremely intuitive and simple-to-navigate editor. Many reviewers noted …
Starting at $250 per month
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What is Userflow?
Userflow helps build customized in-app tours and checklists without code.
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Get StartedPricing
Startup
$250
Cloud
per month
Pro
$750
Cloud
per month
Enterprise
custom pricing
Cloud
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://userflow.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $250 per month
Product Demos
"Aha! Moment" Demo with Userflow
YouTube
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Userflow?
Userflow helps build customized in-app tours and checklists without code.
Userflow Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Intuitiveness: Users find Userflow to be very easy to use, with an extremely intuitive and simple-to-navigate editor. Many reviewers noted that the user interface was straightforward and easy to learn, making it simple to create and edit flows. Multiple users also appreciated the flexibility of trigger options that could handle a wide range of user criteria and roles.
Powerful capabilities: Reviewers were impressed by the powerful capabilities of Userflow, including its simple-to-use IF-THEN rule engine and JavaScript support for complex issues. Several users praised its comprehensive suite of tools for onboarding, including checklists, A/B testing, personalization, analytics tracking, multi-page support for flows, UI customization, security, and integration support.
Excellent customer support: The customer support provided by Userflow is top-notch according to many reviewers who found team members knowledgeable and responsive. Some users also noted that they received well-thought-out solutions and personal video walkthroughs from the customer service team when they needed help.
Limited features: Some users mentioned that the software lacks essential features and cannot perform certain functions, such as linking checklists together. The absence of a hierarchy or folder-based view makes it difficult to navigate through the software, especially for complex platforms. Additionally, some users found the support page lacking and had to reach out to support for tips.
Pricing concerns: Pricing is a significant concern for some users, particularly startups and non-profits. They find the tool expensive compared to its competitors in the market. Furthermore, changes in pricing models have restricted some users from using the software effectively.
Learning curve: There is a slight learning curve with specific functions in Userflow, primarily around If statements. It may take time for new users to get comfortable with these functions. Moreover, while some features are limited due to user tracking limitations and workarounds are needed, others lack customizability options such as backdrop shadows and padding on tooltips.
Users highly recommend trying out Userflow and experiencing its user-friendly nature. They describe it as the best solution in its segment of the market due to its smart design, easy implementation, and amazing support. Users suggest giving Userflow a try for onboarding new users or improving an aging site. They also highlight the exceptional support and responsiveness of the team behind Userflow. It is evident that users find great value in Userflow's features and services.