Navvia Now!
Updated May 27, 2021

Navvia Now!

Steven McReynolds | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Navvia

I use Navvia as part of my IT Service Management toolkit. It is extensively used for producing process documents based on ITIL guidelines and utilizing Visio Process Flow diagrams. I have also used it for education purposes(ITIL).
I have also used one of the ServiceNow accelerators for one process.
In addition I have set up around fifteen additional SITA staff as users and taken them through a short session on how to use it.

Pros

  • Now takes Visio process flow diagrams and converts them into Navvia for process document production.
  • Allows you to build your own profiles (essentially a custom template) for documentation.
  • Has good reference / trainingmaterial for ITIL, CoBit etc..

Cons

  • I don't particularly like the Navvia RACI being a RA(S)CI. Not a big issue however.
  • Ensures that Process Production is more efficient.
  • Allows faster collaboration via Navvia and Company email.
Seems very easy to use. Basically if you are OK with Process flow diagramming then "the rest" is easy.
Someone always available .Regular check-ins.
None
Process /Procedure production.
Collaboration.
Training / Education.

Navvia Feature Ratings

8.4
Process designer
9
Process simulation
Not Rated
Business rules engine
9
SOA support
9
Process player
9
Support for modeling languages
Not Rated
Form builder
6
Model execution
Not Rated
8.0
Social collaboration tools
8
5.7
Dashboards
5
Standard reports
6
Custom reports
6
Not Rated
Content management
Not Rated

Comments

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