December 10, 2020


Gary Slebrch | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with NetApp Cloud Volumes ONTAP

NetApp Cloud Volumes ONTAP is being used by multiple customers and internal labs. This solution set was introduced as part of our go-to-market strategy for cloud storage as a service. We leveraged the configuration and monitoring aspects of the suite to provide visibility and insight into the storage environments and how they interact with business services. The major problem experienced by us and our customers was lack of insight.


  • Dynamic mapping of storage devices--topology mapping
  • Data tiering--compression and deduplication
  • Centralized management of all storage components


  • Tighter integration with third-party (non-storage) monitoring tools
  • CMDB classifications break down when integrating with ServiceNow
  • Migrating storage workloads from one cloud service provider to another
  • Positive Benefit: Measurable customer satisfaction increase by 50% attributed to visibility
  • Positive Benefit: Go-to-market time saving--reduced time by two weeks
  • Neutral Impact: Integration with third-party monitoring was not made easier but was able to be completed
ScienceLogic SL1 and SolarWinds Storage Resource Monitor (SRM) were the closest competitors to meeting our business objectives. Tivoli Storage Manager was not able to meet the initial requirements. There was a significant overlap of capabilities between ScienceLogic SL1, SolarWinds SRM, and NetApp Cloud Volumes ONTAP. The latter provided a more positive and cohesive experience for our administrators and executives.
Customer support was extremely knowledgable and friendly. When we had instances where we needed to escalate the issue to engineering, the transition was seamless. The service desk personnel did a proper job of triaging the issue and relayed their findings to engineering so we did not have to waste time repeating the same steps.

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ScienceLogic SL1, SolarWinds Storage Resource Monitor (SRM), IBM Tivoli Monitoring
NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.


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