ONTAP is ON TOP
December 10, 2020
ONTAP is ON TOP
Score 9 out of 10
Overall Satisfaction with NetApp Cloud Volumes ONTAP
NetApp Cloud Volumes ONTAP is being used by multiple customers and internal labs. This solution set was introduced as part of our go-to-market strategy for cloud storage as a service. We leveraged the configuration and monitoring aspects of the suite to provide visibility and insight into the storage environments and how they interact with business services. The major problem experienced by us and our customers was lack of insight.
- Dynamic mapping of storage devices--topology mapping
- Data tiering--compression and deduplication
- Centralized management of all storage components
- Tighter integration with third-party (non-storage) monitoring tools
- CMDB classifications break down when integrating with ServiceNow
- Migrating storage workloads from one cloud service provider to another
- Positive Benefit: Measurable customer satisfaction increase by 50% attributed to visibility
- Positive Benefit: Go-to-market time saving--reduced time by two weeks
- Neutral Impact: Integration with third-party monitoring was not made easier but was able to be completed
ScienceLogic SL1 and SolarWinds Storage Resource Monitor (SRM) were the closest competitors to meeting our business objectives. Tivoli Storage Manager was not able to meet the initial requirements. There was a significant overlap of capabilities between ScienceLogic SL1, SolarWinds SRM, and NetApp Cloud Volumes ONTAP. The latter provided a more positive and cohesive experience for our administrators and executives.
Customer support was extremely knowledgable and friendly. When we had instances where we needed to escalate the issue to engineering, the transition was seamless. The service desk personnel did a proper job of triaging the issue and relayed their findings to engineering so we did not have to waste time repeating the same steps.
Do you think NetApp Cloud Volumes ONTAP delivers good value for the price?
Are you happy with NetApp Cloud Volumes ONTAP's feature set?
Did NetApp Cloud Volumes ONTAP live up to sales and marketing promises?
Did implementation of NetApp Cloud Volumes ONTAP go as expected?
Would you buy NetApp Cloud Volumes ONTAP again?
Our cloud storage expenses have seen a slight reduction as part of this implementation. Greater visibility into our hybrid cloud storage footprint and the consumption patterns have been invaluable. We are now leveraging this data to better predict when we need to purchase, reduce, or reallocate storage for a just-in-time usage methodology.
Our business processes have begun to transform from a wait-and-see (reactive) approach to a more forward-leaning (proactive) approach. The shift in how we looked at our storage environment as a bunch of non-integrated silos to an integral solution has been a game changer. By providing ease of use and visibility into our environment, our culture has begun to change.
NetApp Cloud Volumes ONTAP was well suited to begin our journey to cloud storage as a service. The ease and intuitiveness of the product to enable our administrators to design, configure, and deploy the storage in a hybrid cloud environment was instrumental to the success and the early adoption of the service.