Quick social monitoring for the win!
August 06, 2015

Quick social monitoring for the win!

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Software Version

18.1.1.142914

Modules Used

  • dashboard

Overall Satisfaction with NetBase

NetBase is used across the whole organization, markets included. It empowers our internal teams with social monitoring.
  • UX, accessibility
  • Easy to understand, clear results and dashboards
  • Scans multiple social networks, is easy to build on. Different user roles and responsabilities
  • Loading time of data
  • Engagement console for CRM teams
  • Mapping groups by influencers and topics as a cartography would be a plus.
Advertisement / Communication Project Manager / manager
Product manager
All in marketing

  • Better customer service
  • Product feedback
  • Gather insights for product development
  • Radian6,Sprinklr
Radian6 and Sprinklr
Because I haven't been using it extensively enough as to say, that's the ultimate tool we need.
Colleagues keep coming asking for what happened on social media after a campaign launch, if they only knew how to use this!!!

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