I would recommend NextGen EHR
December 29, 2023

I would recommend NextGen EHR

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

NextGen Enterprise EHR

Overall Satisfaction with NextGen Healthcare EHR

I am a medical coder so I use it to make diagnosis corrections and audit provider charts.
  • Ease of use and navigation
  • template options that are available
  • the integration it has with other systems
  • IMO - diagnosis coding
  • Ability to read scanned documents to close quality measures
  • all the known issues
  • changes in revenue
  • decreased administrative tasks and time
  • Upgrades allow for better experience and less admin time
We currently use mobile one and dragon. These use are useful to our providers because it has reduced the documentation burden and allowed providers to focus more time on patient care. We are currently looking to get ambient assist to further help our providers.
Nextgen meets the ease of use and flow for the day-to-day use.
It is also quick to learn and NextGen has the resources available to assist if any issues arise.
Cerner seems to be more for inpatient care and NextGen is much easier to navigate throughout.

Do you think NextGen Healthcare EHR delivers good value for the price?

Yes

Are you happy with NextGen Healthcare EHR's feature set?

Yes

Did NextGen Healthcare EHR live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NextGen Healthcare EHR go as expected?

I wasn't involved with the implementation phase

Would you buy NextGen Healthcare EHR again?

Yes

Nextgen seems to have been built for outpatient medical practices.
We struggle a little more when using it for behavioral health. The flow and template options are limited for behavioral health.

NextGen Healthcare EHR Feature Ratings

Real-time eligibility verification
8
Coding
7
Claims management
8
Patient billing
8
Financial Reporting
8
Automated appointment reminders
8
Calendar interface
Not Rated
Charting / document management
9
Templates
7
E-prescribing
Not Rated
Patient portal
4
Mobile/tablet support
Not Rated
Speech recognition
9
Integration with other EMR and PM systems
9
Customization
7
HIPAA compliance
9
Multi-office / multi-physician capabilities
9