Great entry level site search tool
December 18, 2018

Great entry level site search tool

Ryan Dahlstrom | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Nextopia

Overall Satisfaction with Searchspring

Implemented as our main site search tool on DTC website. It was procured and implemented as a replacement for out of box search tool.
  • Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries.
  • Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping.
  • Easily merchandise search results pages - can be done on a per-query basis.
  • Reporting is very basic.
  • Improved customer experience has led to fewer abandons on search pages.
  • Improved search results make key products more readily found.
  • Search results are actually relevant to search query.
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
It’s a great product. It does all of what I’d expect a site search tool to do - auto-suggest, customizable search results pages, basic reporting. I’ve never felt limited nor come into a situation where the tool wasn’t appropriate for our use.

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