Hard to beat search and merchandising platform
The Ecommerce Team utilizes Search Spring for site search, merchandising, filtering, and product recommendations.
Searchspring
Searchspring
Searchspring
Starting at $599 per month
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What is Searchspring?
Searchspring headquartered in Denver offers intelligent site search for customer facing web pages and ecommerce, providing product discvoery tools, navigation viacategory page, and other features to improve site navigation. In February 2020, Searchspring merged with Nextopia to expand its product...
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Pricing
View all pricingEssential
$599.00
Cloud
per month
Advanced
$799.00
Cloud
per month
Expert
$999.00
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://searchspring.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Product Demos
Searchspring | Case Study | Alicia Adams Alpaca
00:48
Product Details
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What is Searchspring?
Searchspring improves the shopping experience as a search, merchandising, and personalization platform built exclusively for ecommerce. Searchspring enables brands to get the right product, to the right person, at the right time. Searchspring states they help customers such as Chubbies, Pura Vida, Moen, Fabletics, Peet’s Coffee, SKIMS, West Elm, Specialized, Wildfang, and Ripcurl to increase cart size, conversion, and repeat customers. Founded in 2007, Searchspring has offices in San Antonio, Denver, Toronto, Krakow, and Sydney.
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Searchspring is the #1 ecommerce search and merchandising platform built exclusively for retailers. We power your search results, merchandising pages, and personalized experiences.
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Alicia Adams Alpaca is a family busines...
Show More Searchspring Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
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August 10, 2021
Hard to beat search and merchandising platform
The Ecommerce Team utilizes Search Spring for site search, merchandising, filtering, and product recommendations.
- Site Search: Very fast, easy to use, redirects, synonyms, etc.
- Merchandising: Super easy to use. Love the visual merchandising tool.
- Product recommendations: Love the product recs from 4-tell. Nice acquisition!
- Would like to see 4-Tell and Search Spring in one dashboard.
- Dream: Using customer demographic data plus past purchases plus browsing history to recommend products (machine learning), ability to easily manually connect specific products that the algorithm may not catch, for example, earrings and necklaces in the same style, accessory type products, etc. We would want this to work so that relating a product to another automatically works in reverse (currently it has to be done for both items).
- Ability to create custom landing page results that do not show "search results for ____" at the top
- A/B testing
- Exempting campaigns from global rules/banners.
- Advanced facet ordering logic.
- Advanced/dynamic facet labeling.
- Advanced search functionality.
- Boosting and unique product display options.
- Product recommendations through 4-Tell.
- In-line banners.
- Scheduling campaigns.
- Increased our site search speed.
- Increased conversion rate.
- Increase in sales by boosting best sellers and relevant items throughout the year.
We reviewed multiple providers 5 years ago before making the switch to Search Spring. While I can't recall the providers we reviewed we have been very happy with Search Spring. We appreciate the transparency to their product roadmap and their acquisition of 4-Tell to improve their product recommendations engine.
September 15, 2019
SearchSpring and Small Business
SearchSpring is currently being used for our BigCommerce website. It is not being used across the whole business, BigCommerce is the only selling channel that we use this software for at the moment. It helps us simplify the searching functions on our website and create a more user-friendly experience for our customers.
- SearchSpring can pull in products that match specific terms according to your customizations in their dashboard.
- SearchSpring can change the main image of products to reflect what is being searched for, such as a specific color.
- SearchSpring can account for misspellings and typos in the search bar by using search customizations.
- It takes time for results to be obvious.
- Only a few changes can be made at a time since gathering data takes time.
- Our conversion rate on our website has increased from below 1% to over 1.5% in just a few weeks.
- SearchSpring is affordable.
- In the beginning, it was hard to see results, but it just takes time to see the results. After about a months time we began to get actionable data.
Considering SearchSpring is the only software I've used like this, I don't really have a frame of reference to go against. I know that in relation to other integrations we have they are affordable and we get a good amount of actionable data from them to make incremental changes to our website.
December 18, 2018
Great entry level site search tool
Implemented as our main site search tool on DTC website. It was procured and implemented as a replacement for out of box search tool.
- Customize search results pages - ability to add banners or other visual creative for search results pages based on specific queries.
- Easily badge products - set thumbnail badges to show specific messages on search results pages; allows for easy identification of items on sale, featured items, or items that may be eligible for free shipping.
- Easily merchandise search results pages - can be done on a per-query basis.
- Reporting is very basic.
- Improved customer experience has led to fewer abandons on search pages.
- Improved search results make key products more readily found.
- Search results are actually relevant to search query.
Nextopia’s features were on par or better than consideration set at a lower cost and with an easier implementation. Contract terms were also more favorable.
January 24, 2018
Searching for utopia
We use Nextopia to facilitate onsite search. This enables our customers to find the products they are after.
- Reporting
- Supporting the integration with our product feed
- Being able to quickly make changes through the back office
- Developing 'cocktails' of different ranking criteria. At the moment we can only serve results based on either 'relevancy' or 'sales performance'. It would be great to not only have the ability to blend these two options (by search term), but also add additional facets into the mix, such as stock quantity, margin, sponsorship factor etc...
- Provide financing reporting on results - so we know how much revenue/conversion has been driven from specific search terms. For example, "Baby Milk" drove 50 searches, 6 direct conversions (customers that searched went on to buy an item(s) that were recommended), 16 indirect conversions (customers that searched went on to buy other item(s) not severed).
- We lost CVR when we first moved to Nextopia, however we have steadily recovered this over time
- SLI system
We used a bespoke inhouse system before