Nuvi: A Cost Effective Way to Keep Your Finger on the Pulse of Social
February 23, 2016

Nuvi: A Cost Effective Way to Keep Your Finger on the Pulse of Social

Mandy Langston Manley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Overall Satisfaction with NUVI

We use Nuvi for social monitoring, listening, report generation and the identification of key influencers. It's a great tool for keeping a finger on the pulse of what is being said not only about our brand, but also our industry. We can track campaigns as well as the general sentiment about our brand.
  • Creating reports is SO easy! You determine a time range and click a button. They're very editable and you can choose what information to include (more detailed for teammates; top level points for executives).
  • Their customer support is among the best I've ever experienced. They reply quickly when I have a question, and are excellent at making sure users understand the full capabilities of the tool (to maximize value).
  • Nuvi gives you a easy-to-read clear picture of the conversations around your brand online.
  • They don't yet have a good way of showing Share of Voice.
  • Nuvi could improve by providing better graphics in their reports - and granting the ability to grab sections to include in presentations.
1 - Marketing, social media, PR, SEO, digital marketing.
They provide all the basics and are much more cost effective.
  • Nuvi has given us a clear picture of how our efforts are paying off.
Nuvi is great for small to medium businesses (and even some larger ones) to keep an eye on the conversations about their brand online without breaking the bank. They have competitors that do more (and also charge much more), but this tool is perfect when you just need to get the job done without including too much data.

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