A perfect application for our medical practice
July 02, 2022

A perfect application for our medical practice

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPage

Our medical practice needs a secure way to relay phone calls from hospitals, patients, and doctor's offices to our providers. OnPage provided this service, allowing providers to avoid the use of pagers, while also allowing us to track when messages were sent and viewed. It also allows messages to be forwarded from one user to another, which is helpful when staff sends the message to the wrong provider.

Pros

  • Relays information to users.
  • Allows tracking that user was contacted and when they viewed the message.
  • Allows messages to be forwarded to others in the practice if needed.

Cons

  • I personally had no success updating my contact list so on the rare occasion I needed to forward a message, I had to manually type in the user's nickname.
  • Ability to track when a message was sent and viewed.
  • Accountability
  • Communication

Do you think OnPage delivers good value for the price?

Not sure

Are you happy with OnPage's feature set?

Yes

Did OnPage live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OnPage go as expected?

I wasn't involved with the implementation phase

Would you buy OnPage again?

Yes

Users who don't like carrying their smartphone or prefer to keep it muted will find OnPage less useful. I think it is perfect for medical practices, especially because it provides medical privacy but also tracking of messages, leaving no room for users to say "I never got the message/page".

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