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IT Alert Management Software

IT Alert Management Software Overview

What is IT Alert Management Software?

IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.

Features of IT Alerting Software

IT alert management software provides the following features:
  • multi-user alerting / group alerting
  • Transmit alerts over multiple channels (e.g. via SMS, email, etc.)
  • On-call scheduling, escalation policy management
  • Role-based scheduling & workforce self-serve schedule management
  • Live call routing, route to mobile device
  • Incident automation, alert suppression & configurable rules
  • Incident classification for noise suppression (distinguish emergency from non-emergencies)
  • Incident information, alert annotation (e.g. images, data) included in alerts

Pricing Information

IT alert management software may be available free for small teams with limited functionality. Most IT alert management tools are available via a per-user monthly or annual subscription , ranging from approximately $10 per month to $30 monthly per user, depending on number of integrations available and feature breadth. More advanced plans provide a greater allotment of alerts per month, and potentially unlimited or custom API integrations. Features exclusive to advanced plans are advanced analytics and reporting, alert data retention, and other features to provide compliance, accountability, and operational insights.

IT Alert Management Products

Listings (1-14 of 14)

17 Ratings

OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.

6 Ratings

xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

2 Ratings

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

We don't have enough ratings and reviews to provide an overall score.

German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.

We don't have enough ratings and reviews to provide an overall score.

Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.

We don't have enough ratings and reviews to provide an overall score.

The flagship product from Resolve Systems in Irvine is their incident response platform, which features automated security and threat diagnosis, an incident tracking dashboard, and automated remediation workflow.

We don't have enough ratings and reviews to provide an overall score.

Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

We don't have enough ratings and reviews to provide an overall score.

OnPage Corporation headquartered in Waltham offers their IT alert management solution.

We don't have enough ratings and reviews to provide an overall score.

Aurea, headquartered in Austin, offers AlertFind, a mass notification platform supporting emergency notification, IT alert management, and other purposes.

We don't have enough ratings and reviews to provide an overall score.

Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.

We don't have enough ratings and reviews to provide an overall score.

AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.