IT Alert Management Software

Best IT Alert Management Software include:

PagerDuty.

IT Alert Management Software Overview

IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.

IT Alert Management Products

(1-18 of 18) Sorted by Most Reviews

PagerDuty
73 ratings
78 reviews
Top Rated
PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
OpsGenie
16 ratings
9 reviews
OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
xMatters
3 ratings
7 reviews
xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.
DERDACK Enterprise Alert
0 ratings
3 reviews
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.
VictorOps
4 ratings
3 reviews
VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.
Everbridge IT Alerting
1 rating
1 review
Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.
Moogsoft
1 rating
1 review
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
SIGNL4
Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.
Aurea AlertFind
Aurea, headquartered in Austin, offers AlertFind, a mass notification platform supporting emergency notification, IT alert management, and other purposes.
ManageEngine AlarmsOne
ManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.
OnPage
OnPage Corporation headquartered in Waltham offers their IT alert management solution.
Spyderbat
Spyderbat headquartered in Austin, Texas, is a cybersecurity startup designed for risk analysts to solve the problems arising from tracking security alerts manually. While mapping devices across the IT infrastructure, Spyderbat aims to weed out the false positives, identify breaches that are related…
AWS Security Hub
AWS Security Hub gives users a comprehensive view of your high-priority security alerts and security posture across AWS accounts. With Security Hub, users have a single place that aggregates, organizes, and prioritizes security alerts, or findings, from multiple AWS services, such as Amazon GuardDut…
AlertOps
AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.
Crises Control
Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail.The vendor states Crises Control is invaluable for providing up-to-the minute notific…
Squadcast
Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
Zenduty
The vendor describes Zenduty as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules…
sendQuick onCloud
sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues only to staff on duty. How does it work? sendQuick onCloud integrates with IT …

Learn More About IT Alert Management Software

What is IT Alert Management Software?

IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.

Features of IT Alerting Software

IT alert management software provides the following features:
  • multi-user alerting / group alerting
  • Transmit alerts over multiple channels (e.g. via SMS, email, etc.)
  • On-call scheduling, escalation policy management
  • Role-based scheduling & workforce self-serve schedule management
  • Live call routing, route to mobile device
  • Incident automation, alert suppression & configurable rules
  • Incident classification for noise suppression (distinguish emergency from non-emergencies)
  • Incident information, alert annotation (e.g. images, data) included in alerts

Pricing Information

IT alert management software may be available free for small teams with limited functionality. Most IT alert management tools are available via a per-user monthly or annual subscription , ranging from approximately $10 per month to $30 monthly per user, depending on number of integrations available and feature breadth. More advanced plans provide a greater allotment of alerts per month, and potentially unlimited or custom API integrations. Features exclusive to advanced plans are advanced analytics and reporting, alert data retention, and other features to provide compliance, accountability, and operational insights.