PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.
IT Alert Management Software
IT Alert Management Software Overview
What is IT Alert Management Software?IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.
Features of IT Alerting SoftwareIT alert management software provides the following features:
- multi-user alerting / group alerting
- Transmit alerts over multiple channels (e.g. via SMS, email, etc.)
- On-call scheduling, escalation policy management
- Role-based scheduling & workforce self-serve schedule management
- Live call routing, route to mobile device
- Incident automation, alert suppression & configurable rules
- Incident classification for noise suppression (distinguish emergency from non-emergencies)
- Incident information, alert annotation (e.g. images, data) included in alerts
Pricing InformationIT alert management software may be available free for small teams with limited functionality. Most IT alert management tools are available via a per-user monthly or annual subscription , ranging from approximately $10 per month to $30 monthly per user, depending on number of integrations available and feature breadth. More advanced plans provide a greater allotment of alerts per month, and potentially unlimited or custom API integrations. Features exclusive to advanced plans are advanced analytics and reporting, alert data retention, and other features to provide compliance, accountability, and operational insights.
IT Alert Management Products
Listings (1-15 of 15)
OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.
xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.
VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.
German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.
Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.
Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.
The flagship product from Resolve Systems in Irvine is their incident response platform, which features automated security and threat diagnosis, an incident tracking dashboard, and automated remediation workflow.
Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.
ManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.
OnPage Corporation headquartered in Waltham offers their IT alert management solution.
Aurea, headquartered in Austin, offers AlertFind, a mass notification platform supporting emergency notification, IT alert management, and other purposes.
Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.
AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.
The vendor describes Zenduty as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined notification rules…