IT Alert Management Software

IT Alert Management Software Overview

IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.

Top Rated IT Alert Management Products

TrustRadius Top Rated for 2021

These products won a Top Rated award for having excellent customer satisfaction ratings. The list is based purely on reviews; there is no paid placement, and analyst opinions do not influence the rankings. Read more about the Top Rated criteria.

IT Alert Management Products

(1-22 of 22) Sorted by Most Reviews

The list of products below is based purely on reviews (sorted from most to least). There is no paid placement and analyst opinions do not influence their rankings. Here is our Promise to Buyers to ensure information on our site is reliable, useful, and worthy of your trust.
PagerDuty

PagerDuty

Customer Verified
Top Rated

PagerDuty is an IT alert and incident management application from the company of the same name in San Francisco.

OpsGenie

OpsGenie is an IT monitoring and incident response platform for development and operations teams, providing alerts and schedule management escalations. OpsGenie is now part of Atlassian since the late 2018 acquisition.

xMatters

xMatters is an IT alert management solution for enterprises. It is cloud-based incident management software that enables business processes or applications to trigger two-way communications (text, voice, email, SMS, etc.) during time-sensitive events.

DERDACK Enterprise Alert

German company Derdack offers Enterprise Alert, an IT alert management software solution, alerting operations teams working in IT, transportations, facilities, and other areas.

Moogsoft

Moogsoft is an IT alert management platform from the San Francisco-headquartered company of the same name with an office in the UK... also comprising the original developers of IBM's acquired Netcool technology.

Splunk On-Call, formerly VictorOps

VictorOps is an IT alerting and incident management platform acquired by Splunk in 2018.

Everbridge IT Alerting

Everbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.

AlertOps

AlertOps, headquartered in Bloomingdale, offers their IT alert system for IT incident management.

ManageEngine AlarmsOne

ManageEngine, a division of Zoho Corporation, offers AlarmsOne, an IT alert management software.

Spyderbat

Spyderbat headquartered in Austin, Texas, is a cybersecurity startup designed for risk analysts to solve the problems arising from tracking security alerts manually. While mapping devices across the IT infrastructure, Spyderbat aims to weed out the false positives, identify breaches…

Zenduty

The vendor describes Zenduty as a collaborative, end-to-end incident management system for the management of always-on services, helping teams orchestrate incident response for creating better user experiences and brand value. Zenduty centralizes critical alerts through predefined…

sendQuick onCloud

sendQuick onCloud is a systems availability monitoring and notification management platform for the cloud. It works with public cloud services to monitor systems, applications, services, and networks and flags up issues only to staff on duty. How does it work? sendQuick onCloud…

Freshstatus

Freshtatus is an incident communications tool with a branded Public and Private status page which users can customize and use to communicate incidents to the customers or internal stakeholders.

Expel

Expel, headquartered in Herndon, aims to provide the capabilities of a modern SOC - 24x7 detection, response, and resilience - without the cost and headache of managing one.

CloudFabrix AIOps 2.0 Solution

CloudFabrix AIOps solution is an enterprise-grade platform that is purpose-built to enable IT transformation and to address comprehensive digital IT planning and operations needs. This platform uses Advanced Analytics, AI, Machine Learning, and Automation to build, plan, operate…

Harp

Harp is an alert management system that allows users to collect alerts from various monitoring systems and provide a rich interface to manage them in a single place. What Harp offers: All alerts are in one placeOne source for informationAvoid false positive notificationsBuild…

Aurea AlertFind

Aurea, headquartered in Austin, offers AlertFind, a mass notification platform supporting emergency notification, IT alert management, and other purposes.

SIGNL4

Derdack, a German company, offers SIGNL4, a mobile oriented IT alert management software system.

AWS Security Hub

AWS Security Hub gives users a comprehensive view of your high-priority security alerts and security posture across AWS accounts. With Security Hub, users have a single place that aggregates, organizes, and prioritizes security alerts, or findings, from multiple AWS services, such…

OnPage

OnPage Corporation headquartered in Waltham offers their IT alert management solution.

Squadcast

Squadcast is an end-to-end incident response platform that helps tech teams adopt SRE best practices to maximize service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

Crises Control

Crises Control helps organisations keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail.The vendor states Crises Control is invaluable for providing up-to-…

Learn More About IT Alert Management Software

What is IT Alert Management Software?

IT alert management software centralizes alerts from monitoring software ensures their seen by the right people. Also called IT incident management, IT alerting software can also suppress redundant alerts arising from a common incident. This prevents IT from becoming over burdened with managing and sharing alerts, and allows them to focus on addressing issues.

Features of IT Alerting Software

IT alert management software provides the following features:
  • multi-user alerting / group alerting
  • Transmit alerts over multiple channels (e.g. via SMS, email, etc.)
  • On-call scheduling, escalation policy management
  • Role-based scheduling & workforce self-serve schedule management
  • Live call routing, route to mobile device
  • Incident automation, alert suppression & configurable rules
  • Incident classification for noise suppression (distinguish emergency from non-emergencies)
  • Incident information, alert annotation (e.g. images, data) included in alerts

Pricing Information

IT alert management software may be available free for small teams with limited functionality. Most IT alert management tools are available via a per-user monthly or annual subscription , ranging from approximately $10 per month to $30 monthly per user, depending on number of integrations available and feature breadth. More advanced plans provide a greater allotment of alerts per month, and potentially unlimited or custom API integrations. Features exclusive to advanced plans are advanced analytics and reporting, alert data retention, and other features to provide compliance, accountability, and operational insights.