Faxing on the go, anytime, any place!
July 08, 2022

Faxing on the go, anytime, any place!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with OnPage

This service has provided the ability to conduct business and receive pertinent documents, as well as send documents remotely away from the office. Completing investigations has become much easier with the ability to receive and disseminate important documents during an investigation. Often medical information is needed in a timely fashion, within two hours, to make important medical decisions for a client.

Pros

  • Great customer support if user issues are experienced
  • Reliability of the product, sending and receiving faxes without delay
  • Continuation of business on the go

Cons

  • The connection issues at times - during downtime for updates
  • Outage times for updates sometimes interrupt services
  • Mobile app would provide ability to use services without a laptop.
  • There were some issues with pages from other sites that were misdirected - the automated message was delayed for the client's choices.
  • Reliability of faxing/receiving
  • Speed
  • Remote service
  • Ease of use
  • Ability to have cost saving by staff working remotely
  • Decrease cost in multiple fax machines
  • No loss in services while away from office
I have used no other products similar to OnPage.

Do you think OnPage delivers good value for the price?

Yes

Are you happy with OnPage's feature set?

Yes

Did OnPage live up to sales and marketing promises?

Yes

Did implementation of OnPage go as expected?

Yes

Would you buy OnPage again?

Yes

For simple faxing and receiving this is a great option. It becomes more complicated when you are working off a handheld device, like a phone. Possibly the phone could be the concern, but maybe an app would be useful. Documents need to be reviewed and saved on a device, refaxing that document on a phone is hard to navigate.

OnPage Reliability

I have had no concerns
Some outages for updates
I have done well with the service

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