OpenText Portal - Easy to use and ready to watch | TrustRadius

Use Cases and Deployment Scope

Delivering accurate and precise information to the target people had been complex in the traditional ways of sending information, files or any material that would be useful for everyday platforms, OpenText sets the standard to be able to manage in a simple, customizable and intuitive information in easily accessible web portals.

One of the greatest facilities it provides in the field is in holding events virtually, as it can host the main menu for registration, questions, access and other useful information for participants.

It also provides a very useful documentation management capacity for the control of all the data that passes through us.

Pros and Cons

Exceptional handling of data and documents.
Intuitive and simple management of the portal.
Integration of third-party applications such as Sharepoint.
Great customer service and support.

Construction of components as templates for end users.
From my experience, despite being intuitive, the learning process can be slow.
I feel it is not the best value for money option.
In my opinion, despite the integrations being great tools, they haven't been perfected.

Most Important Features

Management and handling of documents.
Realization of portals for information access.
Management and handling of records, files and personnel information.

Return on Investment

Reduction of time in the management of files and information.
In complement with trained personnel, reduction of time in the creation of portals and information centers.
Greater visibility of the data that is available and must be managed.

Key Insights

Do you think OpenText Portal delivers good value for the price?

Yes

Are you happy with OpenText Portal's feature set?

Yes

Did OpenText Portal live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of OpenText Portal go as expected?

I wasn't involved with the implementation phase

Would you buy OpenText Portal again?

Yes

Other Software Used

Oracle WebCenter Content, ServiceNow Now Platform

Likelihood to Recommend

It completely depends on the version to work with and the approach. However, it provides a catalog of useful properties and tools for web development and portals.

Also for document management it is a great option, since the management, control and management of these is quite useful.As a technical use, it is a great tool for the management, handling, coordination and synergy of projects.