Early indications are good but more information is needed.
October 12, 2023

Early indications are good but more information is needed.

Jane DeMuth | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Episerver Content Cloud

Overall Satisfaction with Optimizely Content Management System

We use Epi to manage content for our core marketing and authenticated sites - this includes three marketing sites and fifteen authenticated sites. We have a complex permissions chassis that underlies our sites to ensure that users of the sites only see content on the products and solutions that are approved for their organizations. Our sites include several of our transactional tools that allow our customers to submit business to us electronically.
  • Allows marketing content managers to quickly and easily adjust content, add pages and sections, and manage the main aspects of the site.
  • Provides flexibility with the use of the content blocks, graphics, and media across sites.
  • Our instance of Epi does not allow content authors to see thumbnails of graphics when building content blocks and pages.
  • Our instance of Epi is fairly inflexible in the way the content blocks and pages were developed - if a business need has changed since the original scope of the page or block, we can't easily make adjustments.
  • Our sites are still too new to have concrete data on these items.
Not applicable - at this point, we are using the content management system and are not completely aware of what other components we have and don't have.
Not applicable - at this point we are using the content management system and not completely aware of what other components we have and don't have.
We rolled out our authenticated sites in April 2023, which was roughly three years after starting the process of working with Optimizely and Verndale.

Do you think Optimizely Content Management System delivers good value for the price?

Not sure

Are you happy with Optimizely Content Management System's feature set?

Yes

Did Optimizely Content Management System live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Optimizely Content Management System go as expected?

Yes

Would you buy Optimizely Content Management System again?

Yes

No additional details to provide - the items previously noted that work well for us and those that have proven to be a challenge are the main ones to note as key here for this question as well.

Optimizely Content Management System Feature Ratings

WYSIWYG editor
7
Code quality / cleanliness
Not Rated
Admin section
Not Rated
Page templates
7
Library of website themes
7
Mobile optimization / responsive design
8
Publishing workflow
8
Content taxonomy
8
SEO support
7
Bulk management
7
Availability / breadth of extensions
8
Community / comment management
7
API
Not Rated
Internationalization / multi-language
Not Rated
Role-based user permissions
8