Overall Satisfaction with Oracle Access Management
We are using OAM to create our IAM for all external users. Currently, two agencies inside Minnesota are using it, and the plan is to implement the solution across all agencies. Single sign-on through one place for user authentication and validation will resolve multiple login architectures.
- Authentication- It does help our users get authenticated, provisioning our back end systems.
- Validation - We can validate the login using OAM via our individual business solutions.
- Two-step authentication - We use a PIN number as part of the two-step authentication process.
- Authentication and validation need performance tuning.
- OAM connects well with Oracle Database but doesn't work smoothly with Microsoft AD.
- OAM releases are not straightforward for version upgrades.
- It is ongoing, but so far the vendor we are working with is doing okay.
- Infrastructure implementation was easy from Oracle.
- Upgrade of OAM is where we are struggling, and security is always a concern.
It's great if you're wanting single sign-on, where you want to authenticate the user and grant the user appropriate access. I would say OAM does a good job in that case. Syncing with Microsoft AD is where I have seen it struggling, and provisioning through multiple application layers is also where it slows down the process.