Oracle BAM - Real Time Sales Tracking
February 18, 2021

Oracle BAM - Real Time Sales Tracking

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Business Activity Monitoring

Oracle's Business Activity Monitoring tool is used to track the real-time data. We are utilizing it to address the business problem to monitor the track of sales by region along with the leads generated by each user. It helps managing the back office operations as well.
  • Identify trends as they emerge.
  • Alerting users to bottlenecks.
  • Take data driven business decisions.
  • Performance.
  • Software stability.
  • The user interface could be more decluttered.
  • We were able to increase efficiency in our lead generation process.
  • Improved data driven decisions.
  • Reduction in processing time by aligning resources on time.
Oracle being the market leader and has a lot of compatibilities with sources like SOA projects, Oracle database and other JMS feeds.

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BAM is well suited for tracking the real time sales and making decisions very quickly if there are any bottlenecks. In our scenario, if there were more leads generated [then] we would need more staff in back office to process those leads. So, we were quickly able to align resources and achieve targets and provide great customer service.