A much-recommended tool for marketers.
December 07, 2021

A much-recommended tool for marketers.

Karren Jason | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Modules Used

  • Eloqua

Overall Satisfaction with Oracle CX Marketing (formerly Oracle Marketing Cloud)

Eloqua is being used in our company's sales and marketing
department as a partner helping in performing almost everything. It is helping
us out in processing and launching our campaigns and we can execute our
marketing-related plans .with it, we can set up something that is even complex
and its integration API abilities are undoubtedly amazing.
  • With its online behavior track feature, we can keep an eye on our customer’s behavior on our website.
  • Automated email responses make things less time-consuming and with automated responses, we don’t have to spend time responding to everyone.
  • Good in delivering outbound emails.
  • Expensive price range.
  • Reports are basic with precise information and very few details.
  • Everything else is going great so no other flaw to mention.

Do you think Oracle CX Marketing (formerly Oracle Marketing Cloud) delivers good value for the price?

No

Are you happy with Oracle CX Marketing (formerly Oracle Marketing Cloud)'s feature set?

Yes

Did Oracle CX Marketing (formerly Oracle Marketing Cloud) live up to sales and marketing promises?

Yes

Did implementation of Oracle CX Marketing (formerly Oracle Marketing Cloud) go as expected?

Yes

Would you buy Oracle CX Marketing (formerly Oracle Marketing Cloud) again?

Yes

  • Things have become less time taking and more efficient with their automation.
  • Campaigns are running successfully.
  • Marketing tool with all the tools we were in dire need of so it is totally a win-win situation for us.
  • The high price is something, that has a negative impact on our business.
There might be some good marketing automation tools in the
market but this one is our very initial experience and so far one of our
wonderful experiences that we don’t look forward to switching to any other one.
A duration of one and a half years is enough for us to
recognize the capabilities of a tool and in my opinion, this one is just a
great tool to manage marketing campaigns of even massive-sized firms. Its
marketing automation tool and its way of managing campaign and the way it
executes digital initiatives is enough to get an inkling of its abilities.
Less favorable for the people who want to have something at
a cheap price and are more dependent on the reports as its reports have nothing
much in detail.

Oracle CX Marketing (formerly Oracle Marketing Cloud) Feature Ratings

WYSIWYG email editor
9
Dynamic content
8
Ability to test dynamic content
8
Landing pages
9
A/B testing
8
Mobile optimization
8
Email deliverability reporting
8
List management
8
Triggered drip sequences
8
Lead nurturing
8
Lead scoring and grading
8
Data quality management
9
Automated sales alerts and tasks
7
Calendaring
8
Event/webinar marketing
8
Social sharing and campaigns
8
Social profile integration
9
Dashboards
8
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
8
Integration with SugarCRM
8