EBS Review
November 01, 2017
EBS Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle eBusiness Suite
It is being used across the whole organization. It handles billing, invoicing, product catalog, pricing, vendor details , subscriptions (OKS) and order management.
- Oracle eBusiness suite's Advance Pricing has lot of powerful features. It offers great flexibility with qualifiers and modifiers and provides multi-level pricing.
- The product catalog also offers for combination of attributes to define a part. The versatile and robust item master provides ability to manage catalog with hundreds of thousands of parts.
- Invoicing is a strong feature of eBusiness suite. EBS AR offers ability to provide flexible invoicing rules to meet customer needs. While the default invoice presentation does not provide attractive templates, it can be supplemented with the integration with BI publisher.
- Service Contracts offers great ways to manage subscriptions. Ability to manage payments at the line level, attributes at the line level, ability to roll up details at the contract level are some of the great features.
- As I mentioned, bill presentment can be improved. In today's world, customers demand a lot and in this area, and EBS out of the box does not carry many capabilities.
- Credit and rebill is a bit rigid for its own reason. We offer features where the customers can request crediting of a line from invoice or credit and rebill the entire invoice at once. There are workaround ways to do it but it creates duplicate orders on OM .
- ROI has a longer duration due to the initial expenses involved.
- Resources are expensive when compared to open source products.
- You can make any scenario work with your implementation with certain adjustments and configurations.