Review of Oracle Java SE Subscription
Updated September 20, 2022

Review of Oracle Java SE Subscription

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Java SE Subscription

We have a large product with close to 100 applications that are running on Java (JEE). We are using Java SE Subscription to get our questions and queries answered about a feature or a flag. And to get support with regards to various dumps or crashes that we see. It is good to have access to a ready knowledge base and get quick feedback on problems we are seeing.
  • Access to knowledge base
  • Quick response to critical issues
  • Help in troubleshooting difficult issues
  • Sometimes required data is not available (for example dump is not available due to lack of disk space) and difficult to obtain after the issue has occurred. This makes it difficult to find out the root cause of issues.
  • On average, we have one support request every 2 weeks.
Of all the issues and support tickets I have raised (which is a lot) most of them have been answered or resolved to satisfaction, with solutions provided or options suggested to fix or improve the issue.

Do you think Oracle Java SE Subscription delivers good value for the price?


Are you happy with Oracle Java SE Subscription's feature set?


Did Oracle Java SE Subscription live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Oracle Java SE Subscription go as expected?

I wasn't involved with the implementation phase

Would you buy Oracle Java SE Subscription again?


Oracle Java SE Subscription is well suited, for example, if you are looking to fine-tune garbage collections options and are looking for a knowledge base. Or if you want to update timezone data and need an example of how to do it.