Review of Oracle Java SE Subscription
Updated September 20, 2022
Review of Oracle Java SE Subscription
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Oracle Java SE Subscription
We have a large product with close to 100 applications that are running on Java (JEE). We are using Java SE Subscription to get our questions and queries answered about a feature or a flag. And to get support with regards to various dumps or crashes that we see. It is good to have access to a ready knowledge base and get quick feedback on problems we are seeing.
Pros
- Access to knowledge base
- Quick response to critical issues
- Help in troubleshooting difficult issues
Cons
- Sometimes required data is not available (for example dump is not available due to lack of disk space) and difficult to obtain after the issue has occurred. This makes it difficult to find out the root cause of issues.
- On average, we have one support request every 2 weeks.
Do you think Oracle Java SE Subscription delivers good value for the price?
Yes
Are you happy with Oracle Java SE Subscription's feature set?
Yes
Did Oracle Java SE Subscription live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Oracle Java SE Subscription go as expected?
I wasn't involved with the implementation phase
Would you buy Oracle Java SE Subscription again?
Yes
Comments
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