OutboundEngine Review
October 28, 2022

OutboundEngine Review

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with OutboundEngine

Customer services and general policies are terrible. I unfortunately signed up. I should have read the fine print but they require six months payment as a cancellation fee. They refuse to cancel account until the fee is paid but the problem is their services were not beneficial. No ability to personalize messages. I tried to cancel several times and have asked for the cancellation invoice and they say they will send it or call me back but never do. In my opinion they are corrupt and instead of focusing on providing a better product, they only want to hide behind policies and extract as much money as they can. Terrible company and completely unethical.
  • Negative impact. They will not stop services and their services have yield zero results.

Do you think OutboundEngine delivers good value for the price?

No

Are you happy with OutboundEngine's feature set?

No

Did OutboundEngine live up to sales and marketing promises?

No

Did implementation of OutboundEngine go as expected?

No

Would you buy OutboundEngine again?

No

I would award a -10 if possible.

OutboundEngine Feature Ratings

Mobile optimization
1
Email deliverability reporting
1
List management
1
Automated sales alerts and tasks
1
Social sharing and campaigns
1