Paychex Flex - Fast & reliable payroll software
June 08, 2021

Paychex Flex - Fast & reliable payroll software

Sarah King | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We run semi-monthly payroll for approximately 30-50 part-time employees.
Our company uses Paychex Flex to import employee hours and rates under multiple labor organizations. We use 3rd party software to track these hours and then generate an import file. The import file is generated by custom built converter software provided by Paychex to suit our specific needs. Paychex Flex then calculates any time overlaps and overtime.
This system is a fantastic time saver as our employee's have multiple hourly rates depending on the type of work done and all are part-time.
  • Ease of use.
  • Instantaneous data entry.
  • Very flexible.
  • Some features are not accessible and a representative needs to be contacted.
  • Saved time with payroll entry.
  • Saved time with reports needed for audits, management, etc.
Wells Fargo payroll, ADP - very time consuming compared to Paychex Flex.
I always receive a response to my questions within 24 hours. Our payroll representative is always extremely helpful.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Very usable. I like the spreadsheet type format which facilitates edits and data entry.
Very likely to recommend Paychex Flex. It suits our situation very well due to the multiple pay rates for each employee. Great reporting capabilities. There have been some instances where I have had to call Paychex to make an adjustment to an employee which takes more time than if I could make the change myself.

Paychex Flex Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
New hire portal
10
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated