Very Happy Client
July 16, 2021

Very Happy Client

MARY RUSH | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We are using Paychex Flex for all of our payroll needs, including tax payments. It addresses our needs for a timely turnaround in our payroll processing and the ability to retrieve specialized reports when we need them. The consultants are always helpful and meet our needs. I have been referring clients to Paychex for over 30 years.
  • Timely turn around in payroll processing.
  • Helpful and efficient in solving problems.
  • Accurate tax payment program.
  • Greater efficiency.
  • Speed in turnaround.
  • Information retrieval.
Support is outstanding.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

User friendly system.
They are the best. Always on the forefront in new and better procedures.

Paychex Flex Feature Ratings

Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
10
Pay calculation
10
Off-cycle/On-Demand payment
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
View and generate pay and benefit information
10
View job history
10
View company policy documentation
10
Manager tracking tools
10