Classy Paychex Flex
July 26, 2021

Classy Paychex Flex

Tina Eley | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

I process payroll online at Paychex Flex for 5 staff members only

Pros

  • Add people to staff
  • term people on staff
  • Input my own payroll

Cons

  • It would be nice to enter in 2 rates a lot easier- I have to put the 2 rates in 2 to 3 times
  • n/a
Our coordinator Stacy Knockblock has been very helpful when asked

Do you think Paychex delivers good value for the price?

Yes

Are you happy with Paychex's feature set?

Yes

Did Paychex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex again?

Yes

I like everything about Paychex except the fact of when I enter in 2 rates it usually takes me 3 times to get it to save and move to the next staff member.
The only issue I have with processing payroll is when I enter in a second rate with hours then hit save it kicks back and only does the one rate. It usually takes about 2 or 3 times before the second rate will be added.

Other than the above issue it is very user-friendly and Paychex associates are helpful.

Paychex Feature Ratings

10.0
Employment history
10
Job profiles and administration
10
10.0
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Leave and Attendance Management ()
Not Rated
Employee Self Service ()
Not Rated
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

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