Easy to use and efficient; just what I need!
August 16, 2021

Easy to use and efficient; just what I need!

Tenille Goeringer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Paychex Flex to keep track of employees, pay our employees, and do all payroll-related reports, taxes, etc. Human Resources uses it to enter payroll and store employee information. Our accounting department uses it to run reports, track hours paid, etc. We just switched from Paychex Preview last year, and it has been a good update. It is easier to use, and I always get my questions answered as they come up.
  • Ease of use.
  • Documents and articles to help answer any questions.
  • Keeping me organized with all the features available.
  • When adding an employee and address, it would be nice to type AZ, for example, instead of typing an A and only getting one option and having to scroll through the A's.
  • Saved time
  • Employee file storage
  • Organization of payroll information
My rep is very helpful whenever I call or email. He can send me tips to help any situation, and he has researched some problems for me and helped me find a solution. If he's not available, the others on his team have been very helpful as well.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

I only did Paychex Preview for a few months before we switched to Paychex Flex, but Paychex Flex is so easy to use, understand, and find what I need. I have really been happy with our upgrade to Paychex Flex.
Easy to use; easy to understand. My rep is very helpful when I reach out with questions and things I don't understand. I actually use Paychex Flex for two different companies, and one uses the time and attendance feature, which makes doing their payroll so easy! The other company has a different way to track time, and it takes me a little longer to input the time, but it's still saving me hours from the way we used to do payroll.

Paychex Flex Feature Ratings

Employee demographic data
8
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated