One Stop Shop!
Updated September 02, 2021

One Stop Shop!

Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We used Paychex Flex across the organization to handle employee financials, tax documents, and PTO. It was a very convenient platform that included app access which was very helpful. It was very convenient to be able to direct employees to one website or app to find all of these documents and see their time off that had been accrued.
  • Convenient
  • Easy to Use
  • Organized
  • Guided tutorials
  • Intro videos
  • Overall instruction
  • Efficiency
  • Employee Relations
  • HR Team Job Satisfaction
Paychex Flex was a much more affordable option than some of those out there. For a small business, the quicker ROI makes a big difference. Some of the customization options were especially helpful to our team. Paychex Flex was also much more well-known in our market and we found that many employees already had experience with the platform and had used it for other jobs. The mobile app also made a big difference in decided to go with Paychex Flex.

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?

Yes

Paychex Flex is a great tool for those businesses that want to streamline their HR processes. Paychex Flex is also a big time-saver for all those unavailable calls about W-2s in late March. It's a very convenient hub that allows employees to be more self-sufficient and streamline HR responsibilities along the way. A win-win for everyone!

Paychex Flex Feature Ratings

Employee demographic data
Not Rated
Employment history
4
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
6
Pay calculation
8
Off-cycle/On-Demand payment
5
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
6
Balance details
6
Annual carry-forward and encashment
7
View and generate pay and benefit information
8
Update personal information
8
View job history
Not Rated
View company policy documentation
6
Tracking of all physical assets
Not Rated
Report builder
7
Pre-built reports
6
Ability to combine HR data with external data
Not Rated
New hire portal
8
Manager tracking tools
7
Job Requisition Management
5
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
5
Applicant Tracking
6
Notifications and Alerts
6