Overall Satisfaction with Paychex Flex
We used Paychex Flex across the organization to handle employee financials, tax documents, and PTO. It was a very convenient platform that included app access which was very helpful. It was very convenient to be able to direct employees to one website or app to find all of these documents and see their time off that had been accrued.
- Convenient
- Easy to Use
- Organized
- Guided tutorials
- Intro videos
- Overall instruction
- Efficiency
- Employee Relations
- HR Team Job Satisfaction
Paychex Flex was a much more affordable option than some of those out there. For a small business, the quicker ROI makes a big difference. Some of the customization options were especially helpful to our team. Paychex Flex was also much more well-known in our market and we found that many employees already had experience with the platform and had used it for other jobs. The mobile app also made a big difference in decided to go with Paychex Flex.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
I wasn't involved with the implementation phase
Would you buy Paychex Flex again?
Yes