Item: Paychex Flex
Rating: 10
Author: Linda Dworaczyk

Use Cases and Deployment Scope

We use Paychex Flex for our employee payroll and related tax filings.

Pros and Cons

easy to find the reports you need
well organized
there is a report that answers every question that I have had to date.

I would like to see a way to look for the report by date - so have two ways to drill down - one by report type and one by the time period in question.

Return on Investment

We are not using many of the features since we are a small 2 person not for profit.

Paychex Flex has a much better interface than Asure which I am using at a small business not related to this not-for-profit. Asure took over USA payroll, and the small business I work with is struggling with them.

Support Rating

Because I do not have any problems with Paychex Flex.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Not sure

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

I wasn't involved with the implementation phase

Would you buy Paychex Flex again?

Yes

Usability

It has met ALL my needs and is very easy to use.

Other Software Used

QuickBooks Desktop Enterprise, DonorSnap

Likelihood to Recommend

We are a simple organization and make our quickbook entries using the info provided by Paychex Flex. I would like to see a summary page that breaks down the full cash requirement - including names and amounts and tax agencies and amounts - all on one page

Flex is very easy to use for the info that my not-for-profit needs.

Overall Satisfaction with Paychex Flex