Payroll/HR and Accounting Manager
Updated April 25, 2023
Payroll/HR and Accounting Manager
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Paychex Flex
Manage time cards, time off schedules. Process payroll, print out payroll reports and do the journal entries that are necessary. This is a big time saver to have Paychex Flex process all payroll checks and payroll taxes. I don't have to worry about dead lines or possibly forgetting to process the payroll taxes.
Pros
- Custom Reports
- An experienced payroll specialist
- Meet dead lines
Cons
- Some of the Custom Reports are not Customized enough
- It would be nice to add general ledger numbers without having to send to the specialist
- Setting up employees could be a little easier
- Employee Self Service saves a lot of time
- Processing payroll saves a lot of time and headaches
- Reports save a lot of time for 401k census and workers comp audits
Positively - Retirement data summary report are great for making the 401k contributions. Deduction register is great for tracking monthly deductions for employees. Payroll Journal is great to look at before posting payroll.
I have used Heartland Payroll, Payroll 1 and ADP. They don't come close to the quality of Paychex Flex.
Do you think Paychex Flex delivers good value for the price?
Yes
Are you happy with Paychex Flex's feature set?
Yes
Did Paychex Flex live up to sales and marketing promises?
Yes
Did implementation of Paychex Flex go as expected?
Yes
Would you buy Paychex Flex again?
Yes
Paychex Flex Feature Ratings
Relationship with Paychex, Inc.
Flexibility and cost effective.
Make sure they understand what you need and what you expect from them.
Using Paychex Flex
6 - Checking attendance and approving time cards, processing payroll, approving vacation time and PTO.
2 - Supervisor and HR.
- Attendance tracking
- Payroll Processing
- Tax Deposits
- Quarterly Tax Returns
- Terminated Employee Reports are a great tool.
- The handbook builder is a life saver.
- 401(k) Administration
Evaluating Paychex Flex and Competitors
Yes - We were using Heartland Payroll. Heartland was not capable of doing the things that Paychex can do.
- Cloud Solutions
- Scalability
- Ease of Use
- Other
Cost effectiveness.
I wouldn't change anything.
Paychex Flex Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Quick Initial Response | None |
We did not purchase premium support because we didn't feel like we needed it.
It was tax time and had year end adjustments that needed to be made to W-2s, and my payroll specialist was spot on.
Using Paychex Flex
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Time card approvals and changes are very easy to use.
- Time card reports are easy to run and are very helpful.
- HR services are very user friendly.
- Processing of payroll couldn't be any easier.
- I have not found anything to be difficult to perform.
Comments
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