Item: Paychex Flex
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use Paychex Flex to onboard, develop, and pay our employees. It houses all of the data and all of the policies and procedure information for all of our staff. Our staff can read and sign acknowledgments electronically. That makes it very user-friendly for everyone. We really like that it is easy to use.

Pros and Cons

Payroll
Compensation
Policy Management
Processes and procedures

Performance Management
Forms Management

Return on Investment

Improved on boarding of employees
Improved efficiency of payroll

Alternatives Considered

ADP Comprehensive Services and Paylocity

Paychex is much easier to use. [...]

Support Rating

I have always received great help and support when I have called or emailed my contact person. It gives you a good feeling when you can talk with the same person and get all of your questions answered and all of your issues resolved in a timely manner. I appreciate the support I have received.

Key Insights

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

Yes

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

Usability

[...]

Other Software Used

Google Meet, Apple iCloud, Microsoft 365 (formerly Office 365)

Likelihood to Recommend

This platform is well suited for small to mid-size businesses. We use Paychex Flex to onboard, develop, and pay our employees. It houses
all of the data and all of the policies and procedure information for
all of our staff. Our staff can read and sign acknowledgments
electronically. That makes it very user-friendly for everyone. We really
like that it is easy to use.

Flex has been the best

Overall Satisfaction with Paychex Flex