Overall Satisfaction with PayPal Payments
Paypal is used as one of the main payment gateways for our company. In addition, it is also used as a supporting payment channel for my fashion start-up business. Paypal makes it easier for our customers to have access to our services and products by allowing customers to make payments hassle free and securely.
- Online Payment: when it comes to e-commerce, being able to make payments creates a huge difference in sales conversion. Paypal does this amazingly well due to its popularity with online consumers.
- Secure (for both seller and buyer): with years of experience, Paypal is able to provide warnings about a potential risk when doing a transaction with a particular account. Therefore, both the seller/buyer knows who they are dealing with and will be able to make a decision to proceed with the transaction or not.
- Convenient: while other online payment gateways (such as Xoom or Pesopay) make it difficult to integrate with your website. Paypal is extremely easy to integrate which makes it a popular payment gateway for a start-up business.
- Collaboration: Paypal could create some collaborations with the local banks so the process of withdrawing from a Paypal fund [and transferring] to a bank account is faster and easier, especially for new users.
- Adding more payment methods: Currently, people can only make a payment if they have a debit or credit card. If more local bank cards are allowed, this surely a big help for e-commerce business owners.
- Location convenience: sometimes if you are logging in your account at different locations, it might create an issue. For example: if you are logging in a Paypal account in Vietnam while your account wass Currently Philippines, Paypal reserves the right to lock your account until you provide further clarification.
- Conversion rate increase from 0.4 to 1.7 in 5 months of implementation (Paypal payment channel).
- Credibility increases since customers tend to spend a little more without hesitation since they know making a payment through Paypal is secure.
- Minor difficulties if you are traveling overseas and want to make a transfer from your PayPal account.
PesoPay is a local payment gateway in the Philippines. Unlike Paypal, PesoPay charges an annual fee regardless your sales volume (PayPal does not have an annual fee, only a transaction fee). This is absolutely something to consider since if you are a startup business, your volume might not be high enough to cover the annual fee, plus PesoPay is not well-known when dealing with international customers.