Paytronix Builds Business
April 14, 2022

Paytronix Builds Business

Lacey Davidson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paytronix

Not only do we use Paytronix for our gift cards, but also for our amazing Reward Card program for our customers. Gift cards help secure sales for future dates. They are easy to use, load, and track for our customers. Our Rewards program not only benefits our customers but also our community with our Give Back Program for the local food bank. Reward cards build loyal customers for us.
  • Online agency for customers
  • Excellent web services for administration
  • Detailed customer service reports
  • Fraud detection
  • Number of reports available
  • Customer service available
  • Building reports could be easier
  • Integration with some systems can be tricky
  • Account filters for reports
  • Could be better at outreach to customers
  • Loyalty Program
  • Gift Card Program
  • Customer Retention
  • Customer Outreach
  • Helps us establish customer loyalty for those new to the area
  • Assists in building sales for the next quarter with gift card promotions we run
  • Brand loyalty

Do you think Paytronix Customer Experience Platform delivers good value for the price?

Yes

Are you happy with Paytronix Customer Experience Platform's feature set?

Yes

Did Paytronix Customer Experience Platform live up to sales and marketing promises?

Yes

Did implementation of Paytronix Customer Experience Platform go as expected?

Yes

Would you buy Paytronix Customer Experience Platform again?

Yes

Paytronix has been a helpful partner in maintaining our loyalty and gift card programs. The company can assist in the building, executing, and reviewing of customer outreach "campaigns," whether it is a temporary promo or basic point collection. We appreciate the partnership we have created with our customers and other business. They ask for users' feedback and take it seriously.