Overall Satisfaction with Penelope by Social Solutions
Manage data and track client services.
- Data Reporting
- Customer Service
- Identify issues and problem solve solutions.
- Some of the fields seem redundant.
- I think beta testing new databases should be at a significantly reduced rate due to the amount of time needed to work out the issues and refine the product. Both organizations have carrying costs during this phase of development.
- We are still in the implementation process. But, we endeavour to reduce the redundancies, save time and reduce our carbon footprint by going paperless.
ICTechnology
Nova Brain Database
These were very small operations using Microsoft products. So, extremely limited in their abilities.
Do you think Penelope delivers good value for the price?
Not sure
Are you happy with Penelope's feature set?
Yes
Did Penelope live up to sales and marketing promises?
Yes
Did implementation of Penelope go as expected?
Yes
Would you buy Penelope again?
Yes