1-Stop Shop for Data Solutions
December 11, 2021

1-Stop Shop for Data Solutions

Beverly Derouard | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Penelope by Social Solutions

Manage data and track client services.
  • Data Reporting
  • Customer Service
  • Identify issues and problem solve solutions.
  • Some of the fields seem redundant.
  • I think beta testing new databases should be at a significantly reduced rate due to the amount of time needed to work out the issues and refine the product. Both organizations have carrying costs during this phase of development.
  • We are still in the implementation process. But, we endeavour to reduce the redundancies, save time and reduce our carbon footprint by going paperless.
ICTechnology
Nova Brain Database
These were very small operations using Microsoft products. So, extremely limited in their abilities.

Do you think Penelope delivers good value for the price?

Not sure

Are you happy with Penelope's feature set?

Yes

Did Penelope live up to sales and marketing promises?

Yes

Did implementation of Penelope go as expected?

Yes

Would you buy Penelope again?

Yes

Microsoft 365 (formerly Office 365), QuickBooks Online, Doodle
Industry specific reports designed to meet the requirements of our specific funding entity. Addition of tracking tools to better understand our clients and measure marketing tools.